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Details
Description
Under the general guidance of the Director of Food & Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Hotel.
Provide prompt, efficient and courteous food and beverage services to all guests in accordance to the Hotel's set standards. This includes:
Serve food and beverage to our guests
Provide information and recommendations to our guests
Provide uplifting dining experience for our guests
Requirements
Provide friendly, courteous, and professional service at all times
Ensure good communication with Management
Maintain complete knowledge of all menu items
Prepare and check tables before service
Clear and reset tables
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
Ensure that all cleaning duties are completed in allocated times to the Company standards Complete all opening and closing procedures
Must be proficient in effective and efficient table maintenance
Be assertive and attentive at ALL times
Have thorough knowledge of all product and service procedures.
Tell it like it is- Authentic, honest, you mean it, sincere, true.
Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different. Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
Language : English
Contract Status : Contract
Accomodation : NA
Shift & Schedule : Shift
Start Before : Immediately
Required Skills
Knowledge and experience using point-of-sale systems
Food safety
Knowledge of the regulations on alcohol consumption
Effective communication skills
Attentive listening skills
Multitasking
Positive language
Problem-solving skills
Patience
Resilience
Social perceptiveness
Memory
Ability to remain calm